Privacy Policies

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This is the privacy policies of www.renai-sens.com

You can contact us at info@www.renai-sens.com

 

We respect the privacy rights of our online visitors and customers (“you”, “your”, “yours”) and recognize the importance of protecting the information collected about them. This Privacy Policy guide explains how we collect, store and use your personal data that you provide us with to enable our online visitors to be fully informed of our privacy policies.

 

By visiting our site, registering for any account, ordering or purchasing from us, you are accepting and consenting to the practices described in this Privacy Policy and our Terms & Conditions. If you are under 18, we require that you inform a parent or guardian about Renée.V’s Privacy Policy and Terms & Conditions as well as requiring their consent to the Privacy Policy and the Terms & Conditions before registering or placing an order with us.

 

To protect your personal information, we take reasonable precautions to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. We pledge to protect any and all personal data pertaining to you. All personal data pertaining to you collected by us will be processed in the strictest confidentiality. Your personal data collected from elements that you enter into the website will exclusively be used to process your order in the best possible conditions and to recommend suitable offers. We are compliant with the General Data Protection Regulation (GDPR).

How we collect or obtain information about you:

– when you provide it to us (e.g. by contacting us, placing an order on our website and by signing up to our newsletter.), we collect the personal information such as your name, address, phone number and email address.

– When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

– From your use of our website (e.g. which pages you have viewed, the time when you view them and what you clicked on, the geographical location from which you accessed our website (based on your IP address), using cookies and similar technologies.

 

We will never ask for personal details via email. If you receive an unsolicited email asking you for your log in details, please contact our Customer Service team immediately.

How we use your information:

– For administrative and business purposes (particularly to contact you and process orders you place on our website), to improve our business, customer service and website, to advertise our goods and services, to analyse your use of our website, and in connection with our legal rights and obligations.

– Disclosure of your information to third parties: only to the extent necessary to run our business, to our service providers, to fulfil any contracts we enter into with you, and where required by law or to enforce our legal rights.

– Renée.V will NEVER rent, sell or pass your personal information to any third party other than to process your order and to add your name (mailing address and email address) to our mailing list.

– We may use your personal information to send you marketing updates (about our store, new products and other updates.) but only ever in accordance with your preferences.

 

Your credit card information is collected at the time of purchase. In order to process your payment we use Stripe, a third party payment processor.

Your payment will be processed by Stripe, who collect, use and process your information, including payment information, in accordance with their privacy policies.

You can access their privacy policy via the following link:

https://stripe.com/gb/privacy

 

You have the right to access, oppose, modify and delete all of your personal information by contacting us at info@www.renai-sens.com